:root{--ss-primary:#0073aa;--ss-primary-hover:#005a87;--ss-bg:#fff;--ss-bg-secondary:#f7f8fa;--ss-text:#1a1a1a;--ss-text-muted:#666;--ss-border:#e1e5e9;--ss-shadow:0 10px 40px rgba(0,0,0,.15);--ss-radius:16px;--ss-radius-sm:12px;--ss-z-index:99999}@media (prefers-color-scheme:dark){:root{--ss-bg:#1a1a2e;--ss-bg-secondary:#16162a;--ss-text:#e4e4e7;--ss-text-muted:#a1a1aa;--ss-border:#27273a;--ss-shadow:0 10px 40px rgba(0,0,0,.4)}}#ss-chat{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,sans-serif;font-size:14px;line-height:1.5;position:fixed;z-index:var(--ss-z-index)}.ss-toggle{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--ss-primary),var(--ss-primary-hover));border:none;cursor:pointer;box-shadow:var(--ss-shadow);display:flex;align-items:center;justify-content:center;transition:transform .3s ease,box-shadow .3s ease;z-index:var(--ss-z-index)}.ss-toggle:hover{transform:scale(1.1);box-shadow:0 15px 50px rgba(0,0,0,.25)}.ss-toggle{font-size:28px;line-height:1}.ss-toggle img.emoji,#ss-toggle img.emoji,#ss-clear img.emoji,.ss-clear-btn img.emoji{width:24px !important;height:24px !important;display:inline-block !important}.ss-chat-window{position:fixed;bottom:100px;right:24px;width:380px;max-width:calc(100vw - 48px);height:520px;max-height:calc(100vh - 140px);background:var(--ss-bg);border-radius:var(--ss-radius);box-shadow:var(--ss-shadow);display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(20px) scale(.95);transition:all .3s ease;z-index:var(--ss-z-index);overflow:hidden}.ss-chat-window.open{opacity:1;visibility:visible;transform:translateY(0) scale(1)}.ss-chat-header{display:flex;align-items:center;gap:12px;padding:16px 20px;background:linear-gradient(135deg,var(--ss-primary),var(--ss-primary-hover));color:#fff}.ss-avatar{width:44px;height:44px;background:rgba(255,255,255,.2);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px}.ss-header-text{flex:1}.ss-header-text h4{margin:0;font-size:16px;font-weight:600;color:#fff}.ss-header-text p{margin:2px 0 0;font-size:12px;opacity:.85;color:#fff}.ss-clear-btn{width:36px;height:36px;background:rgba(255,255,255,.15);border:none;border-radius:8px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .2s;font-size:16px}.ss-clear-btn:hover{background:rgba(255,255,255,.25)}.ss-messages{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:12px;background:var(--ss-bg-secondary)}.ss-message{max-width:85%;padding:12px 16px;border-radius:var(--ss-radius-sm);word-wrap:break-word;animation:ss-fade-in .3s ease}@keyframes ss-fade-in{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.ss-message.user{align-self:flex-end;background:linear-gradient(135deg,var(--ss-primary),var(--ss-primary-hover));color:#fff;border-bottom-right-radius:4px}.ss-message.bot{align-self:flex-start;background:var(--ss-bg);color:var(--ss-text);border:1px solid var(--ss-border);border-bottom-left-radius:4px}.ss-message.bot p{margin:0 0 8px}.ss-message.bot p:last-child{margin-bottom:0}.ss-message.bot strong{color:var(--ss-primary)}.ss-sources{margin-top:12px;padding-top:10px;border-top:1px solid var(--ss-border);font-size:13px;color:var(--ss-text-muted)}.ss-sources a{color:var(--ss-primary);text-decoration:none;font-weight:500}.ss-sources a:hover{text-decoration:underline}.ss-contact-fallback{margin-top:12px;padding:12px;border-radius:8px;background:rgba(0,115,170,.08);font-size:13px;color:var(--ss-text-muted)}.ss-contact-fallback a{color:var(--ss-primary);text-decoration:none;font-weight:500}.ss-contact-fallback a:hover{text-decoration:underline}.ss-response-list{margin:8px 0;padding-left:24px}.ss-response-list li{margin-bottom:8px}.ss-sub-item{margin-left:16px;padding-left:12px;border-left:2px solid var(--ss-border);color:var(--ss-text-muted);font-size:13px}.ss-message.typing{display:flex;gap:4px;padding:16px 20px}.ss-message.typing span{width:8px;height:8px;background:var(--ss-primary);border-radius:50%;animation:ss-bounce 1.4s infinite ease-in-out both}.ss-message.typing span:nth-child(1){animation-delay:-.32s}.ss-message.typing span:nth-child(2){animation-delay:-.16s}@keyframes ss-bounce{0%,80%,100%{transform:scale(0)}40%{transform:scale(1)}}.ss-input-area{display:flex;gap:8px;padding:16px 20px;background:var(--ss-bg);border-top:1px solid var(--ss-border)}.ss-input-area input{flex:1;padding:12px 16px;border:1px solid var(--ss-border);border-radius:var(--ss-radius-sm);font-size:14px;background:var(--ss-bg-secondary);color:var(--ss-text);outline:none;transition:border-color .2s}.ss-input-area input:focus{border-color:var(--ss-primary)}.ss-input-area input::placeholder{color:var(--ss-text-muted)}.ss-input-area button{padding:12px 20px;background:linear-gradient(135deg,var(--ss-primary),var(--ss-primary-hover));color:#fff;border:none;border-radius:var(--ss-radius-sm);font-size:14px;font-weight:500;cursor:pointer;transition:transform .2s,box-shadow .2s}.ss-input-area button:hover{transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,115,170,.3)}.ss-focus-highlight{animation:ss-pulse-highlight 2.5s ease-in-out}@keyframes ss-pulse-highlight{0%,100%{box-shadow:none}25%,75%{box-shadow:0 0 0 4px rgba(0,115,170,.3),0 0 20px rgba(0,115,170,.2)}}@media (max-width:480px){.ss-toggle{bottom:16px;right:16px;width:56px;height:56px}.ss-chat-window{bottom:88px;right:16px;left:16px;width:auto;max-width:none;height:calc(100vh - 120px);max-height:none}.ss-messages{padding:16px}.ss-input-area{padding:12px 16px}}.ss-panel-toggle{position:fixed;bottom:24px;right:24px;display:flex;flex-direction:row;align-items:center;gap:12px;padding:18px 28px;padding-right:12px;background:linear-gradient(180deg,var(--ss-primary) 0%,var(--ss-primary-hover) 100%);border:4px solid rgba(255,255,255,.6);border-radius:16px;cursor:pointer;box-shadow:0 6px 24px rgba(0,0,0,.25),inset 0 3px 6px rgba(255,255,255,.25),inset 0 -2px 6px rgba(0,0,0,.15);z-index:var(--ss-z-index);transition:transform .3s ease,box-shadow .3s ease}.ss-panel-toggle:hover{transform:scale(1.03);box-shadow:0 12px 40px rgba(0,0,0,.4),inset 0 2px 4px rgba(255,255,255,.25),inset 0 -2px 4px rgba(0,0,0,.15)}.ss-toggle-text{color:#fff;font-weight:600;font-size:17px;letter-spacing:.5px;white-space:nowrap;writing-mode:horizontal-tb;text-orientation:initial;text-shadow:0 1px 2px rgba(0,0,0,.2)}.ss-toggle-icon{display:block;font-size:24px;line-height:1}.ss-toggle-prefix{display:block;height:26px;width:auto;max-width:100px;object-fit:contain;flex-shrink:0}.ss-toggle-suffix{display:block;width:65px;height:65px;object-fit:contain;flex-shrink:0;margin:-25px -8px -25px 0;position:relative;z-index:1}.ss-panel{position:fixed;top:0;right:0;width:400px;max-width:100vw;height:100vh;background:var(--ss-bg);box-shadow:-10px 0 40px rgba(0,0,0,.2);display:flex;flex-direction:column;transform:translateX(100%);transition:transform .3s ease;z-index:calc(var(--ss-z-index) + 1)}.ss-panel.open{transform:translateX(0)}.ss-collapse-arrow{position:absolute;left:0;top:50%;transform:translateX(-100%) translateY(-50%);background:var(--ss-bg);border:1px solid var(--ss-border);border-right:none;border-radius:8px 0 0 8px;padding:16px 8px;cursor:pointer;box-shadow:-4px 0 12px rgba(0,0,0,.1);transition:background .2s,padding .2s,opacity .2s;z-index:1;opacity:0;pointer-events:none}.ss-panel.open .ss-collapse-arrow{opacity:1;pointer-events:auto}.ss-collapse-arrow:hover{background:var(--ss-bg-secondary);padding:16px 12px}.ss-collapse-arrow span{display:block;font-size:20px;font-weight:700;color:var(--ss-text-muted);line-height:1}.ss-panel-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;background:linear-gradient(135deg,var(--ss-primary),var(--ss-primary-hover));color:#fff}.ss-panel-title h4{margin:0;font-size:18px;font-weight:600;color:#fff}.ss-panel-title p{margin:4px 0 0;font-size:13px;opacity:.85;color:#fff}.ss-panel-actions{display:flex;gap:8px}.ss-action-btn{background:rgba(255,255,255,.15);border:none;border-radius:6px;padding:8px 12px;color:#fff;font-size:13px;font-weight:500;cursor:pointer;transition:background .2s}.ss-action-btn:hover{background:rgba(255,255,255,.25)}.ss-close-btn{font-size:20px;padding:4px 12px;line-height:1}.ss-panel .ss-messages{flex:1;padding:24px}.ss-panel .ss-input-area{padding:20px 24px;border-top:1px solid var(--ss-border)}.ss-panel.open~.ss-panel-toggle{transform:scale(.9);opacity:0;pointer-events:none}@media (max-width:480px){.ss-panel{width:100vw;height:auto;max-height:75vh;top:auto;bottom:0;border-radius:var(--ss-radius) var(--ss-radius) 0 0;transform:translateY(100%)}.ss-panel.open{transform:translateY(0)}.ss-panel .ss-messages{max-height:calc(75vh - 160px)}.ss-panel-toggle{bottom:20px;right:auto;left:50%;transform:translateX(-50%);padding:12px 20px;gap:10px;border-radius:14px}.ss-panel-toggle:hover{transform:translateX(-50%) scale(1.03)}.ss-toggle-text{font-size:15px}.ss-toggle-icon{font-size:20px}.ss-toggle-prefix{height:22px;max-width:80px}.ss-toggle-suffix.ss-hide-mobile{display:none !important}.ss-toggle-suffix:not(.ss-hide-mobile){display:block;width:36px;height:36px}.ss-panel.open~.ss-panel-toggle{transform:translateX(-50%) translateY(100px);opacity:0}}.ss-style-bubble .ss-toggle{color:#fff;font-size:14px;font-weight:600}